Privacy Policy
This page summarizes how ZWhatsApp handles account, contact, and messaging data inside the CRM. Replace this draft with your approved legal policy before public launch.
Data We Process
ZWhatsApp stores workspace profile details, CRM contacts, leads, conversations, WhatsApp templates, broadcasts, invoices, proposals, automation activity, and operational logs needed to run the service.
How Data Is Used
Data is used to provide CRM workflows, deliver and receive WhatsApp Business Platform messages, troubleshoot connection issues, protect accounts, and maintain audit history for administrators.
Customer Messaging
Businesses using ZWhatsApp are responsible for obtaining customer consent, using approved WhatsApp templates when required, and honoring opt-out requests before sending future campaigns.
Access And Security
Access is controlled by workspace roles. Sensitive integration values are stored for service operation and should be rotated by administrators when team access or business ownership changes.